Refund policy

At VanHope, we design swim to make you feel confident, bold, and ready for wherever the water takes you.

While we do not offer refunds, we gladly offer store credit for eligible returns.

Store Credit Eligibility

Items must be:

  • Returned within 14 days of delivery

  • Unworn, unwashed, and in original condition

  • With all tags and hygienic liners intact

  • Free of makeup, deodorant, fragrance, or signs of wear

Once your return is received and approved, you will receive a VanHope digital store credit via email.

Store credit:

  • Never expires

  • Can be used on any future purchase

  • Is issued for the merchandise subtotal (original shipping is non-refundable)

Return shipping costs are the responsibility of the customer.

FINAL SALE

The following items are final sale and not eligible for store credit:

  • Sale or discounted merchandise

  • Limited edition releases

  • Gift cards

EXCHANGES

We process exchanges as store credit.

If you need a different size or style, return your item within 14 days and use your store credit to reorder your new favorite.

We recommend placing your new order promptly to secure availability.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards.